Job Details

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JOB DESCRIPTION

680

To display assertive hospitality and friendly service to ensure total guest satisfaction.

  

  • Follow safety procedures and policies to ensure a safe working environment.

 

  • Make and serve drinks to guests and cocktail servers.

 

  • Follow Sea Pines beverage standards and procedures, using Sea Pines beverage manual and recipe book as references.

 

  • Make sure all drinks are entered into the Point of Sale system correctly.

 

  • Follow cash handling responsibilities as dictated by Sea Pines policy.

 

  • Inform guests of all beverage, food, and bar promotions.

 

  • Clean bar of empty glasses and dishes.

 

  • Assist the host/hostess with prompt and courteous greeting and seating of guest.

 

  • Accurately practices service standards on a daily basis.

 

  • Can recite all menu items and ingredients of each item.

 

  • Can recite all Premium/Super Premium items – beer, wines, liquors and knows prices – can open bottle of wine.

 

  • Ensure the check is presented in a timely fashion.

 

  • Can answer basic questions, give directions and information about resort and local areas.

 

  • Performs side work accurately and in a timely manner.

 

  • Ensure timely beverage refills.

 

  • Uses daily opportunity to up sell when taking orders i.e. appetizers, desserts and beverages.

 

  • Can answer all daily specials questions.

 

  • Have full knowledge of and fully comply with the state liquor laws.

 

  • Follow proper procedures for ringing guest checks and cash collecting procedures.

 

  • Be able to lift up to 50 lbs.

 

REQUIRED SKILLS DETAILS

Basic English-language oral and written skills for understanding, interpretation, and completion of assignments. Effective oral communication skills necessary to provide courteous, responsive service to students, employees, and guests.
  • Requires standing/walking/bending throughout shift and ability to lift up to 50 lbs.

 

  • Great customer service skills

 

  • Able to work all shifts and flexible schedules including weekends and holidays

 

  • Minimum of 18 years of age to serve alcoholic beverages and knowledge of South Carolina state laws.

 

  • Excellent communication skills and an eye for detail and the ability to multi-task.

 

  • Ability to follow instruction and abide by guidelines are required.

 

  • Mature judgment and professionalism in handling all matters

 

  • Ability to read, write, and understand orders

 

  • Standing and walking during entire shift covering large areas

 

  • Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes

 

  • Lifts and carries supplies, tubs, and cases, weighing up to 50 lbs

 

  • Essential hand/eye coordination

 

  • Work is normally performed in a typical interior restaurant/bar/casino work environment

 

  • Noise level is moderate to high

 

  • Limited exposure to physical risk

 

  • Moderate physical effort required

 

  • Some tasks involve climbing stairs, bending, stooping, kneeling, and lifting 50 pounds, using proper lifting techniques.

 

REQUIRED EXPERIENCE


Previous experience serving customers either in a restaurant or banquet setting.

One to four years education at the high school level or equivalent education and experience that provides the required knowledge, skills and abilities.

 

N/A

LOCATION, POSITION TYPE AND SALARY DETAILS


All Food and Beverage Outlets

Hilton Head Island, SC

Temporary/ Seasonal

 

$3.87 plus gratuity