Job Details




At Cups & Cones our Ice Cream Scooper’s have the main responsibility of manning the ice cream stations and in addition to serving the orders of the customers, they also need to keep the workstation clean in accordance to the company’s standards in sanitation and cleanliness. Scoopers are also required to observe proper personal hygiene since they will be directly processing the order of customers. They also need to learn the standard policy of the company when it comes to food handling and preparation and implement it at all times.

  • Take customer orders with a positive attitude and attention to detail.
  • Assist the servers with the delivery of food to the tables.
  • Assist coworkers with any other guest requests when the need arises. (ie drink refills)
  • Keeping all areas of the restaurant clean and organized.
  • Checking both restrooms upstairs and downstairs for cleanliness regularly.
  • Maintain adequate par levels of silverware roll ups and napkin folds.
  • Maintain adequate par levels of product in the service area.
  • Be courteous and polite during all guest interaction.
  • Notify a manager with any guest issues.


Basic English-language oral and written skills for understanding, interpretation, and completion of assignments. Effective oral communication skills necessary to provide courteous, responsive service to students, employees, and guests.

Requires standing/walking/bending throughout shift and ability to lift up to 50 lbs.

Great customer service skills

Able to work all shifts and flexible schedules including weekends and holidays

Excellent communication skills and an eye for detail and the ability to multi-task.

Ability to follow instruction and abide by guidelines are required.

Mature judgment and professionalism in handling all matters

Ability to read, write, and understand orders

Standing and walking during entire shift covering large areas

    Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes

    Lifts and carries supplies, tubs, and cases, weighing up to 50 lbs

    Essential hand/eye coordination

    Work is normally performed in a typical interior restaurant/bar/casino work environment

    Noise level is moderate to high

    Some banquets are held outdoors, exposure to heat, cold, wind and other associated elements of nature.

    Limited exposure to physical risk

    Moderate physical effort required

    Some tasks involve climbing stairs, bending, stooping, kneeling, and lifting 50 pounds, using proper lifting techniques.


One to four years education at the high school level or equivalent education and experience that provides the required knowledge, skills and abilities.



Cups & Cones at Quarterdeck; The Sea Pines Resort

Hilton Head Island, SC