Job Details




Meets the Racquet Club Sales needs of members and guests by providing excellent customer service in an efficient manner by performing the following duties.  Must represent the best of Sea Pines.

Include the following. Other duties may be assigned.


Greets members and guests of Resort, makes them feel welcome, and helps meet their needs.


Spreads hospitality and good will among all members and guests of the Resort.


Answers questions from customers regarding merchandise for sale and available playing time.


Sells merchandise and books court times.


Collects payment and makes correct change quickly with a high level of customer service.


Keeps the shop attractive, neat, and clean; and keeps merchandise in order on shelves or racks in sales area.


Assists with taking inventory, inventory control, and sales records.


Has thorough knowledge and understanding of merchandise and equipment for resale.


Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to guests, customers, clients, and other employees of the organization.

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute quickly correct change.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell.  The employee frequently is required to walk.  The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.


Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving members, guests, suppliers, equipment, and supplies in a timely and effective manner.  Needs efficient time-management skills.  May work unsupervised for extended periods of time.  Is empowered within Resort and department guidelines to satisfy customer complaints.


Personal integrity is a must and must maintain a professional manner with the public .  Ability to interact effectively with guests, members, and customers of diverse ages, backgrounds, and interests.  Ability to project a service-mentality with a warm, caring attitude while maintaining order and efficiency.  Individual must be responsible and have the maturity to be able to work alone.  Must have good guest-service skills and be capable of handling effectively difficult guests and guest complaints.  Must be able to work in a teamwork environment. 


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is occasionally exposed to outside weather conditions.  The noise level in the work environment is usually quiet.


High school diploma or general education degree (GED) and minimum of three months related experience and/or training; or equivalent combination of education and experience.  Ability to use calculator, computer-based cash registers, and point-of-sale systems is required.  Must have thorough knowledge and understanding of merchandise/equipment for sales and court time opportunities and limitations.  Experience in retail sales is preferred. 

S.C. driver's license or other state license that is free of violations that would restrict commercial insurance qualification.


The Sea Pines Resort

Hilton Head Island, SC 

Full-time Seasonal

Commensurate with experience