Job Details

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JOB DESCRIPTION

20-215

Bag Drop/Outside Services Attendants are responsible for the daily outside operations of the golf operation.

· Ensure prompt opening and closing of the facility
 
· Provide superior customer service to all member, guests and staff. Great and welcome all guests to facility
 
· Serve as a source of information for all guest and put them at ease. Cross promote of other company amenities at every opportunity
 
· Greet all golfers and assist in transporting golf bags to and from cars and golf cart
 
· Maintain fleet of golf carts daily that has a clean and neat appearance. Responsible to stock carts with pencil, sand, towels, comment card before each round
 
· Responsible for presentation or work area to include: bag drop, driving range, cart barn, staging area, bag room and parking lot
 
· Responsible for range ball maintenance and distribution of clean range balls to guests
 
· Service members and guests after round with above and beyond effort and prepare the returned cart for another round and return to cart barn for charging
 
· Help groups coordinators and staff to prepare for all groups
 
· Maintain proper dress code and present a pleasant attitude at all times

REQUIRED SKILLS DETAILS

Ability to read, must have strong verbal and written communication skills. Ability to effectively present information and respond to questions from owners, guests, vendors, and co-workers. Must be able to communicate (verbally and in writing) effectively and efficiently to owners, guests, vendors, and co-workers.

Basic math skills, addition, subtraction and division.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and taste or smell. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position functions with a minimum of direct supervision and requires the individual to be a self-starter, self-motivated, and have the ability to prioritize effectively.

Knowledge of golf, love of the game and great customer service skills

Must have excellent communications and customer-service skills and be capable of handling effectively difficult owners and their complaints. Good listening skills are needed to facilitate problem solving.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
While performing the duties of this job, the employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to high, precarious places; fumes or airborne particles; toxic or caustic chemicals; and risk of electrical shock. The noise level in the work environment is usually moderate.

REQUIRED EXPERIENCE


High school diploma or general education degree (some college work preferred) and minimum of one year of golf related experience and/or training. Excellent communications, sales, customer service, and time management skills needed.

Valid Drivers’ License

LOCATION, POSITION TYPE AND SALARY DETAILS


The Sea Pines Resort's Altantic Dunes, Heron Point & Harbour Town Golf Links golf courses.

Hilton Head Island, SC

Seasonal, Part-Time

Hourly; $7.25 plus tips.