Job Details

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JOB DESCRIPTION

60-630

The server assistant is a job of many tasks.  They are there to fill in the gaps of service with the guest.  Teamwork will be essential in running a smooth operation. Sell and serve food and drinks in a professional manner

  • Assist the servers with the clearing and resetting of tables.
  • Assist the servers with the delivery of food to the tables.
  • Assist the host with high chairs, booster seats, or repositioning tables.
  • Assist the servers with any other guest requests. (i.e. drink refills)
  • Assist the bartender with restocking in the bar.
  • Keeping all areas of the restaurant clean and organized.
  • Checking both restrooms upstairs and downstairs for cleanliness regularly.
  • Maintain adequate par levels of silverware roll ups and napkin folds.
  • Maintain adequate par levels of condiments in the service area.
  • Be courteous and polite during all guest interaction.
  • Notify a manager with any guest issues.
  • Serve/Assist with 3 – 4 tables, as determined by management.
  • Able to use a computer to ring orders on a check.
  • Able to interact with guests in a friendly/fast manner.
  • Able to accept different types of payment and make change.
  • Maintain specific side-work and ensure the total cleanliness and smooth operation of the restaurant.
  • All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed our guests’ expectations.
  • Report to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential.
  • Other duties as directed

REQUIRED SKILLS DETAILS

Ability to calculate figures and amounts such as discounts, percentages.  Ability to apply mathematical concepts such as adding, multiplying and dividing.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to solve practical problems involving members, guests, vendors, and professional organizations in a timely and effective manner.  Ability to interpret a variety of instructions furnished in written, oral, or schedule form.  Ability to make quick, correct decisions that can impact many people (staff, members, guests, property owners, and other employees).

  • Basic reading and writing skills.
  • Must be able to make change.
  • Basic computer skills.
  • Excellent communication skills.
  • Multi-task oriented.
  • Knowledge of workplace and food s safety procedures
  • Use good common sense and sound judgment.
  • The ability to anticipate customer needs
  • The ability to take on the responsibility of a job and commitment to putting a best effort forward.
  • Consideration and respect for co-workers and management

Ability to interact effectively with guests and employees of diverse ages, backgrounds, and interests.   Must have excellent guest-service skills and be capable of handling effectively difficult guests and guest complaints.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is frequently exposed to outside weather conditions and risk of solar radiation.  The employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and vibration.  The noise level in the work environment is usually moderate.

REQUIRED EXPERIENCE


Previous experience serving customers either in a restaurant or banquet setting.

One to four years education at the high school level or equivalent education and experience that provides the required knowledge, skills and abilities.

 

N/A

LOCATION, POSITION TYPE AND SALARY DETAILS


Various Food & Beverage outlets around The Sea Pines Resort

Hilton Head Island, SC

Seasonal/Temporary

$7.50/hour plus tips